> Useful Information

Terms & Conditions

By using the Lockwoods site and by ordering products from Lockwoods by phone, fax, post or website, you are agreeing to be bound by the terms & conditions set out in the following paragraphs. If you do not agree with these terms and conditions without modification, then you should not use this website. A tick box is included on the final transaction window before the sale is confirmed which asks you to confirm your understanding of the terms and conditions before completing your order.

Legal Statement

This web site was created and is served from the U.K, English law therefore governs it and should any legal discrepancy occur, it will be dealt with in an English court of law.

Copyright © lockwoods.com All content included on this site including but not limited to design, text, graphics, logos, button icons, the selection and arrangement thereof and all software compilations, underlying source code, and all other material on this site are the property of Lockwoods (Leamington) Ltd. No part of this site (including but not limited to the Trademarks) may be reproduced in any form whether electronically or otherwise without the prior written consent of Lockwoods (or in the case of the Trademarks not owned by Lockwoods , the person who owns such Trademarks), other than temporarily in the course of using the site or to keep a record of a transaction entered into on the site. Any other use of materials on this site is strictly prohibited.

Use of the Lockwoods Website

Lockwoods provides this website for your personal use. You may not use it commercially or modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any content, information, products or services obtained from this site.

Disclaimer - Warranties and representations

Lockwoods uses reasonable endeavours to make the Lockwoods site easy to use and free of problems. Lockwoods makes no (and expressly disclaims all) warranties or representations of any kind, express or implied by operation of law or otherwise including but not limited to warranties of satisfactory quality, fitness for a particular purpose, title, non-infringement, accuracy, completeness and/or currency, with respect to this site or its contents including but not limited to all information accessible via this site, products and materials, text graphics, hyperlinks and with respect to sites accessed from the Lockwoods website.


Partner links
Lockwoods has chosen key partners to have links from its site. However these sites are not within Lockwoods' control and Lockwoods cannot be held responsible in any way for the content or services on these sites nor can it vouch for the privacy practices operated on those sites. We do, however, thoroughly check all partner sites at monthly intervals. Lockwoods' inclusion of links to such sites does not imply any endorsement of the material on such sites nor any association with their owners or operators. If you have any complaints relating to such sites, please contact them directly and copy your comments to the webmaster@lockwoods.com.

The prices on www.lockwoods.com include V.A.T. and are checked for accuracy. Occasionally errors may occur where prices are incorrectly displayed or change as a result of circumstances beyond our control. In those situations, you will be informed of the correct/revised prices once we receive your order, and if you should not wish to purchase the product concerned at that price we will cancel that part of the order.


Third Parties
Acceptance of your order and completion of the contract between you and Lockwoods will take place on dispatch to you of the products ordered unless we have notified you that we do not accept your order.

Ski and Binding Purchases
Skis and bindings will not be mounted when purchased unless we are in possession of your ski boot. For safety and compatibility reasons we will not mount by a boot sole length measurement. Should you not wish to send a boot to us, we will send the skis and bindings out to you un-mounted.

Whilst every effort has been made to present the true likeness of the product colours, variations may occur on different screen resolutions and qualities. We therefore cannot guarantee colours will be as seen on your screen.

Delivery timescales are estimates and Lockwoods shall be under no liability for any delay or failure to deliver any products within the estimated timescales.

Goods which prove to be unsuitable or not required, can be returned for a prompt refund or exchange if they are received back at our Mail Order Department within 14 days in new condition, with the original packaging, labelling, and Lockwoods receipt. Missing items should also be reported to our Mail order dept within 14 days. The return of these goods will be at the customers expense. We recommend that items being returned are sent via insured, traceable delivery for your protection.

Note: DVDs, videos, rope, helmets and books are non-exchangeable and non-returnable, with the exception of defective goods which we will promptly replace.

Statutory rights
These terms and conditions do not affect your statutory rights as a customer.

Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent, misrepresentation or any other liability which may not otherwise be limited or excluded under applicable Law.

Subject to the paragraph above other than as expressly provided in these terms and conditions with respect to specific products any indemnities, warranties, terms and conditions (whether expressed or implied) are hereby excluded to the fullest extent permitted under applicable Law.

Subject to the first paragraph of this section above, Lockwoods will not be liable in contract, tort (including without limitation negligence), pre contract, or other representations (other than fraudulent or negligent misrepresentations), or otherwise out of or in connection with the terms and conditions for any economic loss, loss of goodwill or reputation or special or indirect losses suffered or incurred by any party arising out of or in connection with the provisions of any matter under these terms and conditions.

Lockwoods aggregate liability whether in contract tort or otherwise for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the product(s) in respect of one incident or series of incidents attributable to the same cause.


None of the provisions of these terms and conditions are intended to or will operate to confer any benefit (pursuant to the Contracts (Rights of Third Parties) Act 1999) on a party to these terms and conditions.