Zero VAT on International Orders
We now zero rate goods sent to any countries outside the UK.
This means that the VAT tax element will be removed from goods purchased in the UK and sent to a destination outside the UK.
- VAT in the UK is currently 20%.
If you wish to order any goods to be sent to any countries outside the UK, make your order as normal. On the shipping page once the destination country has been entered the VAT will be removed from the item price. If the VAT is not automatically removed, please write 'Zero VAT' in the order message box, and once verified we will refund the VAT element before shipping the order
Customers will, however, be responsible for any import duties, tax and administration charged by the receiving countries customs and handling agents.
If you need to return an item from outside the UK, unless faulty, you will be responsible for the cost of the return shipping back to the UK and Lockwoods. Please make sure that you highlight on the customs forms, they are returned goods and of no value otherwise UK customs will apply import duties and VAT which we will have to deduct from any refund.